Job Title: Project Manager / Client Services Manager

Location: Remote

Salary Range: 25,000 – 35,000/month

Job Description: We are seeking a motivated and experienced Project Manager / Client Services Manager to join our team. With 2-3 years of experience in account and client management, the ideal candidate will excel in maintaining client relationships, managing project timelines, and ensuring client satisfaction through effective communication and problem-solving.

Responsibilities:

• Lead project management efforts, ensuring timely delivery of services while adhering to budget and scope.
• Serve as the primary point of contact for clients, managing day-to-day account operations and communications.
• Develop and maintain strong relationships with clients, ensuring high levels of satisfaction and retention.
• Identify and address client issues promptly, escalating them as necessary to ensure resolution.
• Prepare and present detailed weekly and monthly reports on project status and client updates using Excel, Word, PowerPoint, and other project management tools.
• Collaborate with cross-functional teams to ensure that client needs are met with high-quality and timely solutions.
• Implement strategies aimed at client retention and account growth.

Skills and Qualifications:

• 2-3 years of proven experience in client servicing, account management, and project management.
• Strong ability to manage multiple projects simultaneously while maintaining sharp attention to detail.
• Excellent communication and interpersonal skills, capable of fostering strong client relationships.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with project management software.
• Strong problem-solving skills and the ability to adapt to changing priorities and deadlines.
• Demonstrated ability to create and present comprehensive reports and actionable insights.

We Offer:

• Competitive salary within the stated range, based on experience and qualifications.
• A dynamic and supportive work environment where your contributions are valued.
• Opportunities for professional growth and advancement within the company.
• Access to training and development resources to enhance your skills and career.

Application Process: Interested candidates should submit a resume detailing their relevant experience and qualifications, along with a cover letter and any pertinent project management or client service successes.

Join us and bring your expertise in client management and project delivery to our team, where you will play a crucial role in driving client satisfaction and business success.